# Linear Health

> Linear Health is operational AI for US healthcare organizations. It automates care-gap closure, referral coordination, prior authorization, scheduling, and patient communication without making clinical decisions.

Linear Health is operational AI, not clinical AI. It does not diagnose, triage, recommend treatment, or provide clinical decision support. The platform is built for administrative and care-coordination workflows.

Last updated: 2026-08-10

Canonical facts:
- Category: healthcare operational AI.
- Geography: United States.
- Standard go-live: 4 weeks; the post-acute offering separately states a 60-day timeline.
- Pricing: $1,000-$8,000/mo, usage-based, month-to-month.
- Integrations: 20+ EHR integrations, including athenahealth, Epic, Oracle Health (Cerner), eClinicalWorks.
- Canonical reported outcomes, where applicable: 3:1 ROI within 90 days, up to 90% of coordination work automated, and referral completion improving to ~95%.

## Primary resources

- [Extended LLM context](https://linear.health/llms-full.txt): Exhaustive company context and complete published-article index.
- [XML sitemap](https://linear.health/sitemap.xml): Machine-readable list of public, indexable site pages.

## Solutions

- [Care gap closure](https://linear.health/solutions/care-gap-closure): Automates gap-file ingestion, EHR validation, patient outreach, scheduling, and closed-loop documentation for healthcare quality programs.
- [Referral coordination software](https://linear.health/solutions/referral-coordination-software): Coordinates referral intake, outreach, scheduling, prior authorization, status tracking, and follow-up in one workflow.
- [Inbound referral coordination](https://linear.health/solutions/inbound-referral-coordination): Processes incoming referrals through document extraction, patient outreach, eligibility checks, scheduling, and EHR documentation.
- [Outbound referral coordination](https://linear.health/solutions/outbound-referral-coordination): Coordinates specialist referrals from referral creation through authorization, scheduling, completion tracking, and consult-note return.
- [Prior authorization](https://linear.health/solutions/prior-auth): Automates prior-authorization form preparation, payer submission, status monitoring, and exception routing.
- [Scheduling](https://linear.health/solutions/scheduling): Matches patients to appropriate appointment slots and supports automated scheduling, reminders, and rescheduling.
- [AI voice agents for healthcare](https://linear.health/solutions/ai-voice-agents-for-healthcare): Handles healthcare calls for scheduling, intake, outreach, referral follow-up, and human escalation in English and Spanish.
- [Patient engagement platform](https://linear.health/solutions/patient-engagement-platform): Supports patient communication, assessment delivery, outreach, scheduling, and measurement-based care workflows.
- [Behavioral health operations](https://linear.health/solutions/behavioral-health): Automates psychiatric intake, behavioral-health prior authorization, referral coordination, and patient outreach.

## Who Linear Health serves

- [FQHCs and Community Health Centers](https://linear.health/who-we-serve/fqhcs-chcs): Operational automation for care gaps, referrals, prior authorization, scheduling, and UDS-related workflows.
- [Primary care groups](https://linear.health/who-we-serve/primary-care-groups): Coordination automation for multi-site primary care and value-based care operations.
- [Specialty practices](https://linear.health/who-we-serve/specialty-practices): Inbound referrals, authorizations, scheduling, and patient communication for high-volume specialty care.
- [Behavioral health groups](https://linear.health/who-we-serve/behavioral-health-groups): Intake, authorization, referrals, outreach, and scheduling for behavioral-health organizations.
- [Telehealth companies](https://linear.health/who-we-serve/telehealth-companies): Scheduling, patient outreach, intake, and coordination for virtual-care organizations.
- [PE-backed clinic networks](https://linear.health/who-we-serve/pe-backed-clinics): Standardized coordination workflows across acquired and multi-location practices.
- [Post-acute care](https://linear.health/post-acute-care-ai): Coordination automation for skilled nursing, home health, rehabilitation, and post-discharge workflows.

## Evidence and authority

- [Aunt Martha's Health & Wellness](https://linear.health/case-studies/aunt-marthas): How a 100-provider FQHC eliminated seven-figure coordination costs and automated 10,000+ monthly referrals and coordination events
- [Texas Sleep Medicine](https://linear.health/case-studies/texas-sleep-medicine): How a specialty sleep practice replaced five disconnected tools, eliminated a 37% missed call rate, and recovered $600K+ in annual revenue
- [Case studies](https://linear.health/case-studies): First-party customer outcomes and workflow transformation stories.
- [Charles Sweet, MD, MPH](https://linear.health/charles-sweet-md-mph): Medical Advisor to Linear Health; board-certified psychiatrist, ABPN, and Johns Hopkins-trained.
- [Security and compliance](https://linear.health/security): HIPAA, SOC 2 Type II, data protection, access controls, and security practices.

## Educational guides

- [Operational AI in healthcare](https://linear.health/operational-ai-healthcare): Guide to administrative and coordination automation in healthcare operations.
- [Referral coordination automation](https://linear.health/referral-coordination-automation): Guide to inbound, outbound, and closed-loop referral workflows.
- [Healthcare AI agents in operations](https://linear.health/healthcare-ai-agents-operations): Guide to AI agents that take operational actions without making clinical decisions.
- [Care gap closure automation](https://linear.health/care-gap-closure-automation): Guide to validating, prioritizing, outreaching, scheduling, and documenting care-gap closure.

## Company

- [Linear Health homepage](https://linear.health): Company overview and primary operational-AI offerings.
- [About Linear Health](https://linear.health/about): Company background, leadership, mission, and operating principles.
- [Blog index](https://linear.health/blog): All published educational articles and healthcare-operations guides.
- [ROI calculator](https://linear.health/roi-calculator): Interactive model for estimating referral-coordination workload and return on investment.
- [Request a demo](https://linear.health/book-a-demo): Contact Linear Health for workflow review, pricing, and implementation planning.
- [Crawler access policy](https://linear.health/robots.txt): Machine-readable crawler permissions and restricted paths.

## Optional

- [Voice AI for Patient Scheduling: What Works and What Breaks](https://linear.health/blog/voice-ai-healthcare-what-works-what-breaks): Learn where voice AI helps patient scheduling, where it fails, and how to design EHR integration, human escalation, privacy, and quality controls.
- [Specialty Referral Scheduling: Connect Intake, Matching, and Prior Authorization](https://linear.health/blog/ai-referral-scheduling-prior-auth-automation): Connect specialty referral intake, provider matching, prior authorization, patient outreach, scheduling, and result return with clear controls.
- [CMS-0057-F provider operations checklist for 2026 and 2027](https://linear.health/blog/cms-0057-f-provider-operations-checklist): Prepare provider operations for CMS-0057-F with a practical checklist separating 2026 payer-process changes from 2027 API readiness.
- [How to build a specialty referral relationship program that PCPs trust](https://linear.health/blog/how-to-build-referral-network-specialty-practice): Build a specialty referral relationship program around reliable access, clear status, consult-note return, source-level metrics, and consistent follow-up.
- [Healthcare Workflow Automation: What Practice Managers Need to Know About AI](https://linear.health/blog/healthcare-workflow-automation): A practice manager's guide to healthcare workflow automation, including use-case selection, human oversight, data controls, rollout, and measurement.
- [Referral Management Software Buyer's Guide: Eight Capabilities That Matter and the Red Flags to Avoid](https://linear.health/blog/referral-management-software-buyers-guide): How to evaluate referral management software: eight capabilities that separate purpose-built platforms from EHR bolt-ons, plus red flags to avoid.
- [Evaluating Referral Automation for Multi-Site Groups: The Criteria Single-Site Buyer's Guides Miss](https://linear.health/blog/multi-site-referral-automation-evaluation): Multi-site-only evaluation criteria: cross-site standardization, multi-EHR integration, network analytics, team models, and rollout red flags.
- [The Referral Coordinator Job Description Is Broken: What the Role Should Actually Look Like in 2026](https://linear.health/blog/hiring-referral-coordinator-2026): The traditional referral coordinator JD screens for work automation now does. A rewritten JD template, interview questions, and when to hire vs automate.
- [How to Reduce Fax Dependency in Your Referral Workflow (And What to Replace It With)](https://linear.health/blog/transition-from-fax-to-electronic-referrals): A change-management guide to cutting fax dependency in referrals: audit your channel mix, sequence the migration, and win referring-provider adoption.
- [How to Automate Prior Authorization Appeals: A Step-by-Step Guide](https://linear.health/blog/automate-prior-authorization-appeals): A step-by-step guide to automating PA appeals: denial intake, evidence compilation, letter generation, deadline tracking, peer-to-peer triggers, outcomes.
- [Orthopedic Referral Management: How to Convert More Referrals Into Surgical Cases](https://linear.health/blog/orthopedic-referral-prior-auth-automation): Where orthopedic referrals fall out of the funnel between intake and surgery, and how to fix imaging PA, conservative-care documentation, and engagement.
- [Referral Management for Behavioral Health Practices: Unique Challenges and How to Solve Them](https://linear.health/blog/mental-health-referral-management): Why behavioral health referrals fail more often, and how to fix intake, insurance verification, no-shows, and outreach discretion without adding staff.
- [Privacy policy](https://linear.health/privacy-policy): How Linear Health collects, uses, and protects information.
- [Terms and conditions](https://linear.health/terms-and-conditions): Terms governing access to Linear Health products and services.
- [SMS messaging policy](https://linear.health/sms-messaging-policy): Terms and data practices for SMS and text messaging services.
- [Responsible disclosure](https://linear.health/responsible-disclosure): Security vulnerability reporting policy for researchers.