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Conversational messaging that drives engagement

Reduce manual effort and seamlessly collect pre-visit and post-visit data, like insurance and ID cards, and intake forms, with omni-channel messaging.

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Drive patient
Drive patient

Mobile-first approach to patient engagement

Linear Health’s Patient Communication solution revolutionizes patient-provider communication, offering a modern and intuitive mobile-first approach to patient engagement.

Seamlessly connect with patients through text-first conversations, secure two-way chat, paperwork automation, and mental health assessments enhancing patient engagement and improving outcomes.

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Powerful benefits, at a glance Powerful benefits, at a glance

Eliminate phone tag

One group channel for texting, voicemails, and paperwork, no more running around.

Connect directly

No emails in junk. No apps. No downloads. No lost passwords.

Seamless EHR integration

We're HL7 or API friendly for tighter integrations and secure data exchange.

Text-first conversations

Instantly start new conversations with patients via a text message.

HIPAA-compliant

Ensure security and compliance with encrypted communication.

Stay compliant

Use our built-in patient ID checks required by state and federal laws.

Your logo, our platform

Build trust with patients through a branded interface that features your organization’s name and logo.

Don't be a stranger

Branded notifications let recipients know the message is from a reputable, familiar sender they recognize.

Encourage patient feedback

Manage reputation with easy to use tools to interact with patients. NPS or satisfaction surveys built in.

Actionable alerts

Powerful integrated alerts for timely interventions and to reduce hospitalizations

Powerful benefits, at a glance
Toto Wolff
“With Linear we've already saved countless of hours of phone calls and effort chasing patients”

Toto Wolff, MD, Institute of Mental Health Florida

How It Works

1. Ensure compliance
1. Ensure compliance

Discover how our text-based messaging platform keeps your communications secure and HIPAA-compliant.

2. Streamline communication
2. Streamline communication

Designed to enhance your team's efficiency with real-time text based conversations that delight patients.

3. Integrate seamlessly
3. Integrate seamlessly

Use our solution out of the box or integrate directly with your EHR to avoid disrupting your care delivery.

Simple onboarding Simple onboarding

Set up and configuration

We work with you to improve your existing set up with minimal disturbance and take care of all necessary leg work like A2P 10DLC campaign registration and set up.

Create custom inboxes

Automatically notify the right people by subscribing relevant team members. Care coordinators and billing staff to make sure necessary documents and co-pays are collected before the appointment.

Group and 1:1 training sessions

We're invested in your business, our success is tied to yours. We'll make sure your staff are trained to use our platform to deliver maximum value for your business.

Follow-up support

We love what we do, technology and mental health care is our passion. You'll always be able to lean on us as your partner and expect priority and urgency from us whenever you do need help.

Simple onboarding

Dedicated customer support

Instant messaging
Instant messaging

We can set up support via Slack or Teams for enterprise clients or you can text us, just like you text your patients with Linear Health.

Email support
Email support

Send us an email, we're online during 9am-5pm CST and will respond the same day most of the time.

Talk to our team
Talk to our team

Sometimes a conversation is just better and faster. We love to hear from existing and new potential customers.

Frequently asked questions Frequently asked questions

Our platform is designed to integrate with most electronic health record (EHR) systems. We can easily sync data and configure things through a HL7 interface or API endpoints without disrupting your current workflow.

Although our patient communication can be used by primary or specialty care, the real power is realized with out integrated mental health screeners, data visualization, and enabling providers to deliver measurement-based care.

We work with clients of all sizes, from 1 provider clinics who use everything out of the box and 100+ provider groups who need more bespoke set up and configurations, data access and liquidity requirements. Our team will customize an affordable solution that meets your business needs.

We use end-to-end encryption for all communications and comply with HIPAA privacy regulations to protect patient data. Regular security audits are performed to ensure the highest standards of data safety are maintained.

See how Linear’s patient communication software can help

Learn more about how our two-way text solution can enhance your clinical operations. Contact us to discuss your needs and how we can support your organization.

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Question
Have questions? contact us to discuss your current set up and see how our solution would fit in and add value to your business.