Privacy Policy

Effective date: 04/22/2024
Last updated: 04/22/2024

Introduction

Linear Health (“we,” “us,” or “our”) is committed to protecting the privacy and security of our customer’s data. This Privacy Policy explains how we collect, use, share, and protect information in relation to our website, products and any associated services (collectively, the “Services”).

Information We Collect

Personal Information: Includes data that can identify you, such as your name, email address, phone number, and other details you provide when using our Services.

Health Information: Information related to your health condition, treatment plans, and other health data you or your healthcare provider share with us.

Usage Information: Data on how you interact with our Services, including access times, device information, and clicked links.

How We Use Your Information

To Provide and Manage Our Services: We use your information to operate, maintain, and provide the features of our Services, including to:

  • Facilitate patient intake and communications.
  • Provide mental health screening and alerts.
  • Process e-signatures and manage documents.

For Improvement and Development: To improve and develop new features and offerings, ensuring our Services meet your needs effectively.
Compliance and Legal Obligations: To comply with applicable laws and regulatory requirements, including health and data protection laws.

Sharing of Information

With Healthcare Providers: To facilitate coordinated care and treatment.
Service Providers: Companies that assist with our business operations, such as software maintenance and data analysis, under strict confidentiality agreements.
Legal Requirements: When required by law or to protect the rights, property, or safety of our users, the public, or Linear Health.

Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, and secure software development practices.

Your Rights

You have the right to access, update, or delete your personal information in our possession at any time. You can exercise these rights by contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you by revising the date at the top of this policy and, in some cases, providing additional notification such as adding a statement to our homepage or sending you a notification directly.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@linear.health
Address: 1606 Headway Cir, Austin, TX 78754