Patients in crisis can't wait for manual processes
Behavioral health teams are overwhelmed by psychiatric backlogs sitting for days while patients in crisis need immediate access to care. Add specialty coordination for co-occurring conditions and prior auth delays, and coordinators drown in manual work.
Psychiatric referrals sit unprocessed for days
Patients in crisis don't get timely care
Specialty coordination for co-occurring conditions is complex
Medical + mental health = coordination nightmare
Prior auth delays block treatment
Patients wait weeks while symptoms worsen
High no-show rates waste provider time
40%+ no-show rates are common in behavioral health
Every week you wait
of coordinator time burned on phone calls and fax chasing. 40+ referrals sit in backlog while patients wait without care.
40+ hrs
in wasted resources
What happens after you go live
These numbers come from behavioral health groups running Linear Health in production, not projections.
Less coordination work
Fewer no-shows
Wait time reduction
Automated intake
How Linear Health Helps
Our platform automates the entire referral lifecycle from intake to completion. Live in 4 weeks with minimal disruption.
Automate psychiatric intake
Process referrals in minutes, not days, with automated triage
Coordinate specialty referrals
Route patients to the right medical specialist for co-occurring conditions automatically
Auto-submit prior authorizations
Escape payer portal hell with automated PA submission and tracking
Multi-channel patient engagement
SMS, email, and voice AI outreach that actually works
“Linear Health automated our referral operations end to end. We process tens of thousands of referrals every month across Athena and multiple payer portals without manual work. Patients choose their specialists, appointments get confirmed, consult notes come back, and nothing falls through the cracks.”
Audrey Pennington
COO, Aunt Martha's Health & Wellness
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