Prior authorization automationSubmit the request. Keep the status in view.
Submission and status tracking on the payer portals your team uses today. Linear Health handles the administrative workflow so your team can focus on the requests that need their attention.
ReceivedThe request enters the workflow
Illustrative platform data. Northgate Outpatient Center, its patients and its payers are fictional.
- Submission
- on your team's payer portals
- Status tracking
- after the request is submitted
- 4 weeks
- to your first live workflow
- 4 EHRs
- with established integrations
4 established EHR integrations
The work around the request
The work continues after the request is sent.
Prior authorization automation supports the administrative work of sending a request to a payer and following its status. Linear Health focuses on submission and status tracking on the portals your team uses. The payer makes the authorization decision; clinical judgment stays with your care team.
Submission
A request moves forward on the portals you already use.
Prior authorization work crosses patient records and payer portals. Linear Health supports the submission step within that workflow, with the scope built around your team's existing portals.
Elena Brooks
ReceivedSubmitted- Date of birth
- 04/18/1971
- Chart ID
- NOC-4821
- Payer
- Summit Health Plan
- Member ID
- SHP 6148 0452
- Service
- MRI lumbar spine
- Request type
- Imaging
- Ordering provider
- Dr. Patel
- Priority
- Routine
- Office visit note10/29/2026Attached
- Signed imaging order11/03/2026Attached
- Prior imaging report08/14/2026Attached
Summit Health PlanProvider portal · Authorizations
Authorization request
Request submittedRecorded on the request in Linear Health
- Confirmation
- SHP-RQ-208117
- Submitted
- 11/04/2026, 9:26 AM
Submitted does not mean approved. The payer decision is a separate step.
One request, from record to submission.
Follow Elena Brooks's request from its patient, service and payer details to a recorded portal submission.
The request has context.
Patient, service and payer details are shown together, making the request easy to follow from one step to the next.
Start with your portal workflow.
Review the payer portals and request types your team uses when scoping the first workflow.
See your authorization workflow in motion.
Every proposal shows your return against your own numbers. We build to 3x or better.
Status tracking
Know where the request stands after it leaves your desk.
Linear Health pairs prior authorization submission with status tracking. Your team can follow open requests after they reach the payer portal.
Prior authorizationsExample requests
Elena Brooks
PendingRequest received
Submitted on the payer portal
Status checked: Pending
Status checked: Pending
Payer decision
Pending
The payer has not recorded a decision.
- Payer
- Summit Health Plan
- Portal
- Example payer portal
- Confirmation
- SHP-RQ-208117
- Submitted
- 11/04/2026, 9:26 AM
- Last checked
- 11/06/2026, 8:00 AM
Pending stays visible.
The selected request shows its submission record and current status beside the rest of the worklist.
The submission, recorded.
The example keeps the submission record alongside the request's current payer status.
Open requests stay in view.
A pending status keeps the outstanding request visible while it awaits a payer response.
Connected patient access
Carry the context into the next step.
Authorization is one part of getting a patient into care. Linear Health connects this administrative work with the broader referral and scheduling workflow, giving your team context as it reviews what comes next.
Elena Brooks
Authorization pending- Referred by
- Dr. Bhatt
- From
- Lakeview Internal Medicine
- Submitted
- 11/04/2026
- Payer decision
- Not yet recorded
- Owner
- A. Reyes
- Appointment
- Not scheduled
Team review · A. ReyesThe next step stays with your team.The authorization is pending with Summit Health Plan. Nothing is scheduled until your team reviews it.
Add noteReviewReferral received
Authorization submitted on the payer portal
Status checked: Pending
Handed to A. Reyes for review
A submitted request is not an authorization to proceed.
The next step starts with the actual status.
The referral, authorization status and team review sit together in this sample patient-access record.
A clear role for each team.
The example separates the administrative workflow, the care team's review and the payer response.
Your EHR remains part of the workflow.
Linear works on top of your existing EHR. Review the details of your authorization workflow and integration during implementation.
Illustrative platform data. Northgate Outpatient Center, its patients and its payers are fictional.
Getting started
Live in four weeks, on the EHR you already use.
Go-live
4 weeks
First workflow live in 4 weeks.
Pricing
From $2,000
From $2,000 a month. Flat monthly fee per workflow, sized to your volume. You pay nothing monthly until the workflow is live and processing real work.
Integrations
4 EHRs
athenahealth, eClinicalWorks, NextGen and Greenway Health are established integrations. Linear runs on top of your existing EHR rather than replacing it.
Security
HIPAA
HIPAA compliant, SOC 2 Type 2 audited, BAA available.
Questions
Prior authorization, answered.
What is prior authorization automation?
Prior authorization automation supports the administrative work of submitting a request to a payer and tracking its status. Linear Health's scope is submission and status tracking on the payer portals your team uses today. The payer makes the authorization decision.
Which parts of prior authorization does Linear Health handle?
Submission and status tracking on the payer portals your team uses today.
Does Linear Health guarantee that a request will be approved?
No. Submission and status tracking are administrative steps. The payer makes the authorization decision, and clinical judgment remains with your care team.
Which payer portals can we use?
The workflow is scoped around the payer portals your team uses today. Review your portals and request types with Linear Health when planning implementation so the proposed workflow is clear.
Which EHRs are established integrations?
Linear runs on top of your existing EHR rather than replacing it. athenahealth, NextGen, eClinicalWorks, and Greenway Health are established integrations, connected through standard health-data interfaces, and booked appointments and status updates are written back into your chart. The details of the authorization workflow are reviewed for your implementation.
How long does it take to get started?
First workflow live in 4 weeks. Start with the portal workflow and request types your team wants to address.
How long does implementation take, and what does it cost?
First workflow live in 4 weeks. From $2,000 a month. Flat monthly fee per workflow, sized to your volume. You pay nothing monthly until the workflow is live and processing real work.
Is Linear Health HIPAA compliant?
Linear Health is HIPAA compliant and SOC 2 Type 2 audited, and a BAA is available.