Your coordinators are drowning in outbound referral hell
Primary care groups generate 500+ outbound referrals monthly to specialists but lack coordinator capacity to handle prior authorizations, specialist matching, patient outreach, and appointment tracking.
Prior auth requests take 5-7 days in payer portal hell
Patients wait weeks for specialist care
Manual specialist matching wastes hours per referral
Wrong specialist = wasted time and money
Patients don't schedule when referred ('I'll call them later')
Care gaps explode
40% of referrals never complete
VBC metrics tank
Coordinator cost alone
$10 per referral x 500/month in staff time. Add lost VBC bonuses from the 40% that never complete and it doubles.
$5,000/mo
in wasted resources
What primary care groups see after 30 days
PA submissions, specialist matching, and patient scheduling all run automatically. Here's what that looks like in practice.
Faster PA approvals
More referrals closed
Days cycle time reduction
ROI guaranteed
How Linear Health Helps
HIPAA compliant, live in 4 weeks, no EHR migration needed. We submit prior authorizations to payer portals, track approval status, match specialists, and ensure patients actually schedule appointments.
Auto-submit prior authorizations
AI files PA requests to any payer portal and monitors status every 6 hours
Match specialists automatically
Find in-network, available, appropriate specialists by insurance and location
Persistent patient engagement
SMS, email, voice AI until patient books with specialist
Track to completion
Real-time dashboard shows referral status. No more Excel trackers.
“Linear Health automated our referral operations end to end. We process tens of thousands of referrals every month across Athena and multiple payer portals without manual work. Patients choose their specialists, appointments get confirmed, consult notes come back, and nothing falls through the cracks.”
Audrey Pennington
COO, Aunt Martha's Health & Wellness
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