Primary Care Groups

Purpose-builtforprimarycaregroupsmanaginghigh-volumeoutboundreferrals

Automate specialist referrals, reduce prior authorization delays by 50%, and close care gaps faster—so your coordinators can manage 3x more referrals without burning out.

The Problem

Your coordinators are drowning in outbound referral hell

Primary care groups generate 500+ outbound referrals monthly to specialists but lack coordinator capacity to handle prior authorizations, specialist matching, patient outreach, and appointment tracking.

01

Prior auth requests take 5-7 days in payer portal hell

Patients wait weeks for specialist care

02

Manual specialist matching wastes hours per referral

Wrong specialist = wasted time and money

03

Patients don't schedule when referred ('I'll call them later')

Care gaps explode

04

40% of referrals never complete

VBC metrics tank

The Cost

At $10 per referral to process manually, 500 referrals/month = $5,000/month in coordinator time. Plus lost value-based care bonuses from incomplete referrals.

$5,000/mo

in wasted resources

Transform your outbound referral process

Linear Health automates the entire outbound referral lifecycle, from PA submission to specialist appointment completion.

0

Faster PA approvals

0

More referrals closed

0

Days cycle time reduction

0

ROI guaranteed

How Linear Health Helps

HIPAA compliant, live in 4 weeks, no EHR migration needed. We submit prior authorizations to payer portals, track approval status, match specialists, and ensure patients actually schedule appointments.

Auto-submit prior authorizations

AI files PA requests to any payer portal and monitors status every 6 hours

Match specialists automatically

Find in-network, available, appropriate specialists by insurance and location

Persistent patient engagement

SMS, email, voice AI until patient books with specialist

Track to completion

Real-time dashboard shows referral status. No more Excel trackers.

Linear Health completely changed how we engage patients. Texting, intake, registration, and documents are now fully integrated with Athena. Our response rates went up immediately, and our team stopped chasing patients. It scales without adding headcount.
Bill Cahoon

Bill Cahoon

SVP Operations, Frontier Psychiatry

Get started today

Ready to eliminate your referral backlog?

Every month without automation means hundreds of incomplete referrals, lost value-based care bonuses, and burned-out coordinators. Book a 15-minute demo to see your ROI.

Live in 4 Weeks
Works in your EHR
3:1 ROI
HIPAA & SOC 2 compliant