Specialty practices receive 300-500 referrals monthly but lack front desk capacity to contact patients promptly. Referrals sit for 3-7 days before first contact, patients don't answer when you finally call, and 35% no-show to scheduled appointments.
Referrals sit for 3-7 days before first patient contact
Patients lose interest and go elsewhere
Patients don't answer phones or return voicemails
Endless phone tag wastes coordinator time
35% no-show rate to scheduled appointments
Revenue walks out the door
Referring providers never hear back about their patients
Referrals dry up over time
The Cost
At 400 referrals monthly, each taking 45 minutes to call, schedule, and document—that's 300 hours of front-desk work every month.
300 hrs
in wasted resources
Linear Health eliminates 240 hours of manual work while improving patient show rates and referring provider satisfaction.
Less manual work
Fewer no-shows
Minutes to contact
Referral completion
Our platform automates inbound referral intake and patient scheduling, integrating natively with Athena Health. HIPAA compliant, live in 4 weeks, no EHR migration needed.
AI processes faxes in seconds and extracts patient data automatically
Multi-channel outreach via SMS, email, and voice AI within 5 minutes
Smart reminders at 7, 3, and 1 day before visit
Close the loop automatically when patients schedule or complete visits
“Linear Health runs our entire referral workflow. It reads faxes, extracts data, creates charts, verifies insurance, schedules patients, and closes referrals automatically. Only the complex cases reach our staff. Everything else just works.”
Anuradha Jairam
Director of Operations, Vancouver Sleep Center