Impact that matters
Linear Health transforms referral operations for post-acute care providers across skilled nursing, home health, and rehabilitation.
Reduction in admin workload
Faster referral response time
More referrals accepted
Days to full deployment
Your admissions team is drowning in paperwork while beds sit empty
Post-acute care facilities lose millions in revenue every year because manual processes can't keep up with referral volume. The math is brutal.
70+ pages per referral packet reviewed manually
Hospitals expect responses in minutes, not hours
65% of SNF referrals go unfilled
Every missed referral is lost revenue and a patient left waiting
25 cents of every dollar goes to admin
Resources diverted from patient care to paperwork and phone tag
Staff turnover disrupts every workflow
New hires take weeks to train while referrals pile up
The Revenue Gap
Average annual revenue lost per facility due to slow referral response times and missed admissions from manual processes.
$2.4M
in wasted resources
AI agents that work alongside your admissions team, 24/7
Multi-agent AI architecture handles the end-to-end referral workflow so your staff can focus on patient care and growing census.
Referral intake and triage
AI agents automatically process incoming hospital referral packets, extracting clinical data, diagnosis codes, medication lists, and care requirements. What took 20+ minutes now takes seconds.
Insurance eligibility verification
Automated payer checks before admission. Medicare, Medicaid, and commercial coverage verified in real-time. No more admissions without full financial clarity.
Patient and family outreach
Voice AI agents contact patients and families to coordinate transitions, confirm admission details, answer questions, and schedule arrivals without burdening your front desk.
Hospital coordination and follow-up
Close the loop with referring hospitals automatically. Status updates, document requests, and discharge coordination handled by AI agents, all logged in your system.
Who We Serve
Purpose-built for post-acute care providers
From SNF admissions to home health intake, our AI agents adapt to the unique workflows and compliance requirements of each post-acute care setting.
Skilled Nursing Facilities (SNFs)
Process hospital referral packets, verify Medicare/Medicaid eligibility, coordinate admissions, and maintain full census with less manual effort. Purpose-built for SNF admissions workflows.
Home Health Agencies
Automate patient intake, schedule initial visits, verify insurance coverage, and coordinate with referring physicians -- all before the first home visit.
Rehabilitation Centers
Streamline the referral-to-admission pipeline for IRFs and outpatient rehab, ensuring patients begin therapy faster with complete documentation.
How It Works
Live in 60 days. ROI in 90.
We integrate with PointClickCare, MatrixCare, WellSky, and your existing workflows. No rip-and-replace required.
Connect Your Systems
Connect your PointClickCare, MatrixCare, or WellSky instance along with your fax lines and referral sources. Our team handles the full technical setup.
Configure Your Rules
Define your admission criteria, insurance preferences, clinical capabilities, and staffing capacity.
AI Agents Go Live
Agents begin processing referrals, contacting patients, verifying insurance, and coordinating admissions automatically.
Scale and Optimize
AI agents learn your patterns and improve over time. Expand to more facilities or workflows as you see results.
Why Linear Health
The only AI that actually calls your patients
Most "AI solutions" parse documents and show dashboards. We go further. Our voice AI agents handle the phone calls, follow-ups, and coordination that actually move patients through your doors.
Voice AI That Handles Real Conversations
Our agents call patients and families, answer their questions, and coordinate admissions -- replacing hours of phone tag with intelligent outreach.
Multi-Agent Architecture
Specialized AI agents for intake, outreach, scheduling, and follow-up work together seamlessly across complex workflows. Not a single chatbot doing everything poorly.
EHR-Native, Not Bolt-On
Deep integrations with your existing EHR. Data flows both ways with no duplicate entry and no switching between systems.
1/10th the Cost of Hiring
Per-location pricing that replaces the need for additional front-office staff. Payback period measured in weeks, not quarters.
Before vs. After Linear Health
| Metric | Before | After |
|---|---|---|
| Referral review time | 20+ min | < 2 min |
| Patient contact attempts | 2-3 manual | Unlimited, automated |
| Insurance verification | Hours, often skipped | Instant, every time |
| Referral-to-admission time | 3-5 days | < 24 hours |
| Admin staff hours per week | 40+ hours | 8 hours (oversight only) |
“Linear Health's AI agents restored 80% of our referral coordination capacity within 60 days. Our team went from drowning in paperwork to focusing on what matters: patient care.”
Healthcare Operations Director
Operations Director, Multi-Site Provider
Ready to fill more beds with less busywork?
See how Linear Health's AI agents can transform your referral coordination in a 30-minute demo tailored to your facility. No commitment required. Live in 60 days. HIPAA compliant.
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