Engage patients automatically. Close the loop every time.
Linear Health's patient engagement platform uses AI-driven outreach, reminders, and scheduling to keep patients engaged without burdening your staff.
Sarah Johnson
Appointment reminder pending
AI selecting optimal channel...
SMS
Voice
SMS sent to patient
Hi Sarah! Your appointment with Dr. Smith is tomorrow at 2:00 PM. Reply Y to confirm or R to reschedule.
Appointment Confirmed
Patient replied "Y" - loop closed
How patients actually get engaged
Works inside your EHR. Speaks your patients' language. Escalates to staff only when it matters.
Patient communication
Two-way messaging that meets patients where they are. AI handles routine conversations while staff focus on complex needs.
Multichannel outreach
Engage patients via SMS, voice AI, and email, automatically adapting to their preferred channel and language.
Intelligent follow-ups
Smart reminder sequences that adapt based on patient behavior, reducing no-shows without overwhelming your team.
Closed-loop tracking
Every patient interaction tracked from outreach to outcome. Nothing falls through the cracks.
AI-powered patient engagement: from outreach to outcome
Linear Health automates your entire patient engagement workflow. AI determines optimal timing and channels, sends personalized outreach, handles responses, and escalates to staff only when needed.
Patient communication
Two-way texting and voice AI that patients actually respond to. No portals, no passwords, no friction.
Patients get appointment reminders, follow-up messages, and scheduling links via SMS. AI handles the back-and-forth. Staff only see conversations that need a human.
Book a demo
Paperwork automation
Intake forms, consent docs, and registration packets sent before the visit, not during it.
Patients fill out forms on their phone ahead of time. Responses flow straight into the EHR. Front desk staff stop scanning paper and start seeing patients.
Clinical assessments
PHQ-9, GAD-7, and custom screenings delivered to patients digitally, scored automatically, and logged in the chart.
Clinicians see completed assessments before the visit starts. Trending scores over time surface patients who need attention without manual chart review.
Measurement-based care
Track patient outcomes over time with real data, not gut feelings.
Assessment scores, appointment adherence, and engagement metrics are tracked per patient and across your population. You see what's working and what isn't.
Book a demo
What changes in the first 30 days
These are the outcomes our customers measure after going live.
Reduce no-shows by 40%
Intelligent reminders and easy rescheduling options keep patients engaged and appointments filled.
Increase appointment completion
Multi-channel outreach ensures patients receive and respond to scheduling requests, driving higher completion rates.
Improve patient satisfaction
Meet patients on their preferred channel with personalized, timely communication that respects their time.
Restore staff capacity
Automate 80% of routine patient outreach, freeing coordinators to handle complex cases and high-value interactions.
Proven Results
Real outcomes from healthcare organizations using Linear Health
Patient response rate
Reduction in no-shows
Less manual outreach
Time to go live
Who uses this
Built around the workflows that healthcare ops teams actually run.
Specialty practices
Hundreds of patient messages a day, handled by AI. Staff only touch the ones that need a human decision.
Primary care and FQHCs
Multilingual outreach over SMS, voice, and email. Patients who don't speak English or don't check portals still get reached.
Behavioral health
Appointment reminders and check-ins that are private, non-intrusive, and consistent even when patients disengage.
“Linear Health automated our referral operations end to end. We process tens of thousands of referrals every month across Athena and multiple payer portals without manual work. Patients choose their specialists, appointments get confirmed, consult notes come back, and nothing falls through the cracks.”
Audrey Pennington
COO, Aunt Martha's Health & Wellness
Frequently Asked Questions
Native integration with Athena, Epic, Cerner, and 20+ EHRs via HL7 or API. We handle technical setup so you don't need IT resources. Patient data syncs in real-time.
SMS, voice AI, and email, all from a single platform. The system automatically adapts to each patient's preferred channel based on response history.
Yes. Our AI supports multilingual outreach including English, Spanish, and other languages based on patient preferences stored in your EHR.
AI handles routine interactions automatically. When patients have complex questions or need human support, the system escalates to your staff with full context.
Real-time dashboards track response rates, scheduling completion, no-show rates, and patient satisfaction. We focus on measurable outcomes, not vanity metrics.
Fully compliant. We sign BAAs with all customers, maintain SOC 2 Type II certification, and encrypt all patient data at rest and in transit.
4 weeks from contract signature to live, including EHR integration, workflow configuration, and staff training.
Stay updated
Get the latest on AI healthcare coordination.