Patient engagement platform

Engagepatientsautomatically.Closetheloopeverytime.

Linear Health's patient engagement platform uses AI-driven outreach, reminders, and scheduling to keep patients engaged—without burdening your staff.

Patient Engagement Platform

Sarah Johnson

Appointment reminder pending

Processing...

AI selecting optimal channel...

SMS

Voice

Email

SMS sent to patient

Hi Sarah! Your appointment with Dr. Smith is tomorrow at 2:00 PM. Reply Y to confirm or R to reschedule.

Appointment Confirmed

Patient replied "Y" - loop closed

2:00 PM

End-to-end patient engagement

Works inside existing EHR workflows. Multilingual, multi-channel engagement. Human escalation only when needed.

Patient communication

Two-way messaging that meets patients where they are. AI handles routine conversations while staff focus on complex needs.

Multichannel outreach

Engage patients via SMS, voice AI, and email—automatically adapting to their preferred channel and language.

Intelligent follow-ups

Smart reminder sequences that adapt based on patient behavior, reducing no-shows without overwhelming your team.

Closed-loop tracking

Every patient interaction tracked from outreach to outcome. Nothing falls through the cracks.

How It Works

AI-powered patient engagement—from outreach to outcome

Linear Health automates your entire patient engagement workflow. AI determines optimal timing and channels, sends personalized outreach, handles responses, and escalates to staff only when needed.

Patient communication

Engage with your patients in meaningful ways through our intuitive patient communication tools.

From appointment reminders to secure messaging, our platform facilitates seamless communication between patients and providers, enhancing the overall care experience.

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Patient communication interface

Paperwork automation

Say goodbye to cumbersome paperwork processes with our automated solutions.

Our platform simplifies administrative tasks, such as intake forms and documentation, allowing healthcare teams to spend more time on patient care and less on paperwork.

Paperwork automation

Clinical assessments

Gain valuable insights into patient well-being with our comprehensive suite of clinical assessment tools.

From standardized assessments to customizable questionnaires, our platform enables data-driven decision-making and personalized care plans.

Clinical assessments dashboard

Measurement-based care

Harness the power of data to drive better patient outcomes.

Our platform collects and analyzes patient data in real-time, providing actionable insights to support evidence-based treatment strategies and improve clinical outcomes.

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Measurement-based care

Key Benefits

Measurable improvements in patient engagement and operational efficiency

Reduce no-shows by 40%

Intelligent reminders and easy rescheduling options keep patients engaged and appointments filled.

Increase appointment completion

Multi-channel outreach ensures patients receive and respond to scheduling requests—driving higher completion rates.

Improve patient satisfaction

Meet patients on their preferred channel with personalized, timely communication that respects their time.

Restore staff capacity

Automate 80% of routine patient outreach, freeing coordinators to handle complex cases and high-value interactions.

Proven Results

Real outcomes from healthcare organizations using Linear Health

0

Patient response rate

0

Reduction in no-shows

0

Less manual outreach

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Time to go live

Built for Healthcare

Designed for the unique needs of healthcare organizations

Specialty practices

Process hundreds of patient communications daily without adding headcount. AI handles scheduling, reminders, and follow-ups.

Primary care & FQHCs

Engage diverse patient populations with multilingual, multichannel outreach that improves access and outcomes.

Behavioral health

Sensitive, empathetic patient engagement that respects privacy while ensuring continuity of care.

85%response rate
Linear Health completely changed how we engage patients. Texting, intake, registration, and documents are now fully integrated with Athena. Our response rates went up immediately, and our team stopped chasing patients. It scales without adding headcount.
Bill Cahoon

Bill Cahoon

SVP Operations, Frontier Psychiatry

Frequently Asked Questions

Native integration with Athena, Epic, Cerner, and 20+ EHRs via HL7 or API. We handle technical setup—you don't need IT resources. Patient data syncs in real-time.

SMS, voice AI, and email—all from a single platform. The system automatically adapts to each patient's preferred channel based on response history.

Yes. Our AI supports multilingual outreach including English, Spanish, and other languages based on patient preferences stored in your EHR.

AI handles routine interactions automatically. When patients have complex questions or need human support, the system escalates to your staff with full context.

Real-time dashboards track response rates, scheduling completion, no-show rates, and patient satisfaction. We focus on measurable outcomes, not vanity metrics.

Fully compliant. We sign BAAs with all customers, maintain SOC 2 Type II certification, and encrypt all patient data at rest and in transit.

4 weeks from contract signature to live, including EHR integration, workflow configuration, and staff training.

Still have questions?

Get started today

Ready to engage patients without manual work?

Every week without automated patient engagement means missed appointments, frustrated patients, and burned-out staff. Book a 15-minute demo to see your ROI.

Live in 4 Weeks
Works in your EHR
3:1 ROI
HIPAA & SOC 2 compliant