Your patients reach out
when they're ready.
Is your intake?
Linear Health automates psychiatric intake, prior authorization, and patient outreach for behavioral health groups. Your clinicians focus on care. The coordination runs itself.
Trusted by forward-thinking healthcare organizations
Every clinician you add brings more admin work. At some point that math stops working.
The groups winning in 2026 are not the ones that hired more coordinators. They built operational infrastructure before they needed it. Payer scrutiny is up. MHPAEA enforcement tightened in January. Staff burnout is chronic. Hiring is not the answer.
Built for groups running multiple practices, not a single clinic.
Outpatient psychiatry groups
Standardize intake across all locations. Each practice keeps its configuration. The operational layer is unified.
Platforms in active acquisition
When you acquire a practice you inherit their backlog and PA queue. Linear Health resolves that before it hits your metrics.
Intensive outpatient programs
Level-of-care authorizations, step-down coordination, treatment adherence tracking. Workflows most platforms cannot handle.
Telehealth BH organizations
State licensure matching, time zone-aware outreach, and virtual-to-in-person coordination across every state you operate in.
The operational problems costing you patients, revenue, and staff.
That window of readiness is real and short. A slow intake doesn't just hurt conversion. It means patients who needed care didn't get it.
A patient reaches out at their lowest point. Your intake queue is three days long.
Care window closes
Your coordinators spend more time in payer portals than with patients.
Admin overwhelm
No-show rates above 40% are an operations problem, not a patient problem.
Lost revenue
Every acquisition adds another workflow your team inherits and has to learn.
Operational debt
Per week delayed
of patients who don't hear back within 48 hours never schedule at all.
40%+
in wasted resources
From referral received to visit booked — without your team touching it.
Referral or call arrives
A fax, EHR message, or direct patient call triggers the workflow automatically. Chart created. Patient identified. Zero manual data entry.
Outreach starts in minutes
Patient contacted via SMS, email, or voice AI in their language. Benefits verified. Matched to the right provider, session type, and duration. Appointment confirmed.
Everything closes automatically
Prior auth submitted. EHR updated. Reminders sent. If a patient doesn't respond, the system re-engages. Your coordinators only see what genuinely needs a human.
Built for Behavioral Health
Not a generic scheduling tool repurposed. Purpose-built for psychiatric intake, therapy coordination, and BH-specific workflows.
Psychiatric intake in minutes
Every referral parsed, every patient contacted, every chart created — automatically, simultaneously, the moment intake arrives.
MHPAEA parity authorization
Authorization requests that include level-of-care justifications and parity documentation. Denials return with specific instructions, not dead ends.
BH-specific patient outreach
Patient engagement calibrated for behavioral health. Reduced no-show rates through sensitivity-aware scheduling reminders that meet patients where they are.
Provider continuity protection
Provider assignments maintained across recurring sessions. Patients never auto-reassigned. Gaps surfaced for human decision, not system default.
Hardcoded crisis routing
Crisis indicators route immediately to licensed clinicians. Not an optional setting. A system-level requirement that cannot be disabled.
Live in 4 weeks, no EHR migration
Native integration with athenahealth, Epic, eClinicalWorks, and 20+ other EHR systems. No parallel system to maintain.
Most platforms handle intake or outreach. Linear Health handles everything, connected.
“Before Linear Health, our referral process was slow, manual, and chaotic. Now it's 100% automated. Our team doesn't touch it, and patients are getting booked faster than ever.”
Bill Cahoon
SVP Operations, Frontier Psychiatry
“Linear Health completely transformed how we handle outbound referrals. What used to take hours now runs automatically. Our staff finally have time to focus on care instead of follow-up calls.”
Reza Ghomi
Co-Founder and Neuropsychiatrist, Frontier Psychiatry
Clinicians didn't enter behavioral health to spend their days in payer portals.
Research from the National Council for Mental Wellbeing shows behavioral health professionals are most open to AI tools that remove administrative burden — documentation, coordination, and scheduling — rather than tools that make clinical decisions. Linear Health is operational AI. Every clinical decision stays with your clinicians.
AI's role is to strengthen the human connection at the heart of behavioral health — not replace it. Tools that reduce admin burden and support provider workflows deliver real value without clinical risk.
National Council for Mental Wellbeing / Eleos Health, 2025
Frequently Asked Questions
When any patient interaction includes crisis indicators, the system routes immediately to a licensed clinician or on-call provider with full context. It never continues a standard scheduling workflow when safety signals are present. This is hardcoded at the system level. It cannot be disabled.
Yes — provider continuity is treated as a clinical requirement, not a preference. Linear Health maintains provider assignments for all recurring therapy and psychiatry sessions. Patients are never automatically re-assigned. If a provider has a gap, the system surfaces options to clinical staff for a human decision.
Linear Health submits behavioral health authorizations with MHPAEA parity-compliant documentation automatically, including level-of-care justifications for IOP and PHP. Denials return with specific resolution instructions. Parity compliance is tracked across every submission — important given the stricter enforcement standards that took effect in January 2026.
Linear Health integrates natively with athenahealth, Epic, eClinicalWorks, and 20+ other EHR systems. No EHR migration. No parallel system to maintain. Average implementation: 4 weeks from contract to live.
Each acquired practice maintains its own workflow configuration under a unified operational layer. Your ops team gets centralized visibility and reporting across all locations, with the site-level flexibility that post-acquisition integration requires.
Yes. Linear Health matches patients to providers by location, state licensure, insurance acceptance, and clinical specialty. Outreach is time zone-aware. Virtual and in-person referral tracks run in parallel through the same operational layer, with a single EHR integration regardless of how many states you operate in.
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