Telehealth organizations face unique challenges coordinating referrals between virtual visits and in-person specialists across multiple states. Manual coordination through scattered faxes, portals, and phone calls doesn't scale.
Multi-state coordination requires complex workflows
Different rules, different portals, different processes
Scattered faxes, portals, and phone calls everywhere
No single source of truth for referral status
Referrals fall through the cracks
Patients get lost between virtual and in-person care
Coordinators burn out managing multi-state workflows
Can't scale without adding expensive headcount
Uncoordinated per week
of referrals across states, payers, and time zones that nobody has bandwidth to follow up on. Revenue walks out the door.
100s
in wasted resources
Linear Health automates referral coordination for telehealth environments. HIPAA compliant, live in 4 weeks, no EHR migration needed.
Fewer no-shows
States covered
Patient engagement
Weeks to go live
We handle inbound referrals, outbound specialty coordination, and patient engagement across time zones and channels.
Virtual consults and in-person follow-ups coordinated from one system
SMS, email, and voice AI outreach that works across time zones
Complete visibility into every patient journey, regardless of care type
Different state rules, different payer portals, one automated workflow
“Linear Health runs our entire referral workflow. It reads faxes, extracts data, creates charts, verifies insurance, schedules patients, and closes referrals automatically. Only the complex cases reach our staff. Everything else just works.”
Anuradha Jairam
Director of Operations, Vancouver Sleep Center
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