About Linear Health

Linear Health automates end-to-end referral coordination for healthcare providers, eliminating 60-80% of manual workflows through EHR integration, intelligent routing, and multi-channel patient engagement. We help care teams process more referrals, faster, without adding headcount.

Built for healthcare operations teams drowning in referral backlogs, prior authorization portals, and patient no-shows, our platform integrates with your EHR to automate what coordinators spend hours doing manually: submitting PAs, tracking approvals, matching specialists, faxing documents, and keeping patients engaged through their care journey.

Our vision

A future where every healthcare organization leverages automation to eliminate referral bottlenecks, close care gaps faster, and maximize revenue, without burning out their teams.

Our mission

To eliminate the manual burden of referral coordination through intelligent automation. We integrate with EHRs, portals, and communication channels to handle the repetitive work so care teams can focus on complex cases and patient care, not data entry.

What do we do?

We automate the entire referral lifecycle—inbound and outbound—through deep EHR integration and multi-channel orchestration.

INBOUND REFERRALS
Parse incoming faxes automatically, extract patient data, contact patients within minutes via SMS/email/voice, handle appointment reminders, and reduce no-shows by up to 40%.

OUTBOUND REFERRALS
Monitor when PCPs create referrals, auto-submit prior authorizations to payer portals, track approval status, match patients with specialists based on proximity and insurance, fax complete referral packets, conduct patient outreach, and post all updates back to the EHR.

Our platform integrates with Athena Health and other major EHRs, orchestrates across SMS, email, voice AI, fax, and payer portals, replacing 60-80% of coordination staff workload while reducing referral cycle times by 50%+.

What do we do?

Why do we exist?

Referral coordination is broken. Care teams spend 2-3 hours per referral on manual portal submissions, phone tag with specialists, patient outreach, and status updates—work that doesn’t require clinical judgment but consumes coordinator capacity.

The result? Growing backlogs (weeks to first patient contact), missed revenue from referral leakage and no-shows, and burned-out teams who can’t scale without hiring more staff.

We exist to fix this. By automating the repetitive 80%—portal submissions, status monitoring, specialist matching, patient engagement, EHR documentation—we free coordinators to focus on the 20% that truly needs human judgment: handling denials, complex cases, and patient barriers.

Healthcare organizations using Linear Health process 3-5x more referrals with the same team, recover significant revenue from reduced no-shows, and close care gaps faster to hit value-based care quality metrics.

Why do we exist?

Who do we serve?

We serve healthcare organizations managing high referral volumes: FQHCs, community health centers, primary care groups, specialty practices, ACOs, and integrated delivery networks.

Whether you’re a Federally Qualified Health Center closing care gaps for value-based care contracts, a primary care group managing 500+ outbound referrals monthly, or a specialty practice coordinating complex inbound referrals—our platform adapts to your workflows.

We’re built for organizations using Athena Health EHR who need to scale referral operations without proportionally scaling headcount. If your coordinators are drowning in portal work, your referral backlog is measured in weeks, or you’re losing revenue to no-shows and referral leakage—we can help.

Who do we serve?

Ready to eliminate your referral backlog?

See how Linear Health can automate 60-80% of your referral coordination workload and reduce cycle times by 50%+. Book a demo to review your specific workflows and ROI.

Get a free demo