Work alongside NextGen
Linear operates on top of the existing EHR. Keep your NextGen environment in place while planning the coordination work and the responsibilities around it.
Established integration
NextGen
integration.
Linear Health integrates with NextGen through standard health-data interfaces while your organization keeps its EHR. Booked appointments and status updates return to the chart to support coordination.
Your existing EHRCoordination & write-back
Linear Health
Operational AIWhat connects
What can the
integration do?
An appointment update answers what happened; a follow-up plan answers who acts next. Linear Health's established NextGen integration works alongside your EHR and writes booked appointments and status updates back into the chart. Build the operational plan around the people responsible for each next step.
An established integration
The NextGen connection uses standard health-data interfaces. Review your intended workflow with the implementation team to define the information and updates it requires.
Chart outcomes for coordination
Booked appointments and status updates are written back into the chart. Use those confirmed outcomes when agreeing what staff need to see before they take the next action.
The connection
What moves
between systems?
Use the workflow and its chart updates as the starting point for your implementation discussion.
- Connection
- Established NextGen integration using standard health-data interfaces. Linear complements the existing EHR.
- Incoming context
- Planning question: which information tells your team that follow-up is needed, and who is responsible for making that starting information available?
- Write-back
- Confirmed write-back covers booked appointments and status updates. Map each outcome to the next responsible team in your operating plan.
Implementation
Plan your
setup.
These planning steps help your operations and technical teams define the configuration that fits your organization.
Name the current owner
Select a follow-up workflow and identify the team holding responsibility at its start. Describe the information they need, the action they are expected to take and what remains their responsibility afterward.
Define the transfer point
Agree which appointment or status outcome changes ownership. Discuss what staff should do when an update is present but the next action is still unclear, and document who resolves that ambiguity.
Review the unresolved path
Work through an example that does not reach the expected outcome. Assign the next action, the escalation owner and the confirmation needed before your team considers follow-up complete.
Scope and prerequisites
- Team assignments and escalation rules should be agreed for your organization; they are not defined by the EHR name alone.
- Confirm any additional data objects or chart changes as part of the implementation scope.
Ownership and security
Identify the operational owner for exceptions and the technical owner for access, mappings, and chart verification. Agree the handoff before enabling a workflow.
Common questions
Your questions,
answered.
Yes. Linear Health integrates with NextGen through standard health-data interfaces while your organization keeps its EHR. Booked appointments and status updates return to the chart to support coordination.
No. Linear works on top of NextGen. The integration keeps the existing EHR in place and connects coordination work with appointment and status write-back.
Your operating plan should define that responsibility. In the working demo, connect each expected status outcome with the team that acts next and the conditions for escalating unresolved work.
Review both a completed appointment path and an unresolved follow-up path. Check the expected chart outcome and whether staff can explain the next action and its owner in each case.
Explore the workflow
Your EHR. Your workflow.
See it in
your workflow.
Bring your NextGen workflow and the chart updates your team needs. We can walk through the configuration in a working demo.
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